Shipping
At Vinnfinity Ltd., we’re committed to delivering your orders promptly. Below are the estimated delivery times for different regions. Please note that these are approximate and not guaranteed. Delivery times are provided in business days, excluding weekends and holidays. Once your package is with our shipping provider, the delivery timeline is managed by them and is out of our control.
Delivery Times
Within Finland: Delivery typically takes 2-5 business days.
Within Nordic Countries and the EU: Delivery typically takes 3-10 business days.
Other International Orders: Delivery typically takes 6-14 business days.
Please note: International orders may be subject to additional duties, taxes, or VAT charges upon delivery, depending on your country’s regulations.
Shipping Information
Shipping costs will be calculated at checkout. Simply enter your address to view the rates.
Enjoy free worldwide shipping on orders over €199.
We appreciate your patience and understanding.
If you have any questions or concerns about your order, please don’t hesitate to contact us at contactvinn@vinnfinity.com.
Processing time
Orders are typically processed within 1-2 business days. For make-to-order items, please allow 4–6 weeks for processing. Each piece is carefully handcrafted to your specifications, and we take pride in ensuring that it meets our high standards before it’s ready to ship.
Returns
We address inquiries on a case-by-case basis, always with the goal of ensuring our customers’ happiness. Our commitment is to ensure your complete satisfaction with our handmade goods. We meticulously inspect each item to meet our highest standards, and we’re confident you’ll be pleased with your purchase.
If you have any concerns, please reach out to us at contactvinn@vinnfinity.com, and we’ll address your issue promptly. Every request is handled with care, and we believe that when we treat our customers with respect, they respond in kind. Your 100% satisfaction is our goal, and we are here to help in any way we can.
Exchanges
If you wish to return an item, please contact us within 7 business days of the notified delivery date. To qualify for a return, items must be unworn and in their original, undamaged condition. Unfortunately, we cannot process exchanges for items that arrive damaged. Please note that customers are responsible for all shipping costs related to exchanges, and items must be dispatched back to us within 14 days of delivery. For assistance, please reach out to us at contactvinn@vinnfinity.com.